MASCOTS Warranty

Your MASCOTS Jewelry is covered by a warranty against defects in material and manufacturing, valid for two years from date of purchase. The Warranty is provided by MASCOTS by Memorine, P.Collection Co.,Ltd. 120/33 m.3 Chiangmai-Sankampaeng Rd., T.Sanklang A.Sankampaeng Chiangmai, Thailand 50130.

We will repair your MASCOTS Jewelry within this two-year warranty period following the date of purchase free of charge. If a repair is not possible, we will replace the defective jewelry with a new jewelry that is equivalent to the jewelry that is to be replaced or refund to you all or part of the purchase price of the jewelry.

This Limited Warranty does not apply to damage caused by accident, abuse, misuse, misapplication.

Should you need to return your defective jewelry to our factory, we recommend that you pack it carefully so as to avoid any damage and send it by registered mail to MASCOTS by Memorine, P.Collection Co.,Ltd. 120/33 m.3 Chiangmai-Sankampaeng Rd., T.Sanklang, A.Sankampaeng, Chiangmai, Thailand 50130.  It is essential that you include your purchase receipt when sending in your jewelry. Please also include your e-mail address so that we can contact you in the event of queries.


For specific instructions about how to obtain warranty service for your MASCOTS Jewelry, Please contact us at :



MASCOTS by Memorine

P.Collection Co.,Ltd.

120/33 m.3 Chiangmai-Sankampaeng rd., T.Sanklang, A.Sankampaeng, Chiangmai THAILAND 50130

Email :

Tel :  +66 94 419 6963